Frequently Asked Questions
General Q&A
Is GoruHomes Free?
If you are the Owner of the Property, the listing of one property is FREE. If you are an Agency or Developer, you have to purchase the according package. It is better to purchase your package as it offers the best features for better marketing.
What is the difference between packages?
Individual Package – its free. It allows you to upload only one Property. For additional Property, you have to pay additional “Listing fee”.
Agency Package – it costs 17.99EUR. It allows the Agency to have 4 Property listing, 3 uses of “Top Add”, 5 Properties per Agent and 2 phone numbers for two Agents.
Developer Package – it costs 29.99 EUR. It allows the Developer to list unlimited number of Properties, 3 uses of “Top Add”, 2 phone numbers and 1 Banner advertisement for the period of a week.
All the fees paid are for the period of 30 days accordingly.
How can I add Property to GoruHomes?
You can first create the account by clicking onto (Top Right icon). Then click “Registration”. Otherwise, you can press “Add Listing”, then follow the step-by-step uploading process and then click “Upload”. It will ask you to Log In or to register, you have to click “Registration”.
For Buyers
How can I contact the Seller?
You can contact the Seller through email and/or phone number, simply by clicking “Tap to show number” or filling the email form.
Seller already sold/rented the Property, what shall I do?
In all the ways we try to make your experience on the Platform as comfortable as possible, thus if you realize that the Seller has already sold or rented out his property and it is still available on our site, you must immediately contact us and we will handle the situation.
The advertisement is Fraud/Scam, what shall I do?
In all the ways we try to make your experience on the Platform as comfortable as possible, thus If you realize that the advertisement is Fraud/Scam, you must immediately contact us and we will handle the situation.
My property is on sale without my consent, what shall I do?
In all the ways we try to make your experience on the Platform as comfortable as possible, thus if you saw your property on sale without your consent, its our kind request to contact us immediately and we will resolve this case as soon as possible.
Why do I need to register as a user?
GoruHomes gives you multiple tools in order to evaluate, estimate and compare Properties. When you register as a User, you can save your favorite properties that you would like to review again or to use our “Compare” tool to resolve your dilemma between two, three and even four Properties at the same time.
For Sellers
What do I write in the description?
In order to provide higher quality content, always our description should match your Title and your product. You can publish only one product/service per one ad.
- Compose your description grammatically correct, check if there are mistakes, make your statement about your product clear and understandable. Highly advisable to avoid grammatical errors, type errors. By following the above you will attract more buyers.
- You should write in Greek and/or English and/or Russian.
- Describe all the details and advantages of your product or service.
If you need any assistance with the content you can ask your experts to assist you. Such requests may have additional charges. To contact our Content Writers please email to: info@goruhomes.com
How do I choose the correct Features to use?
When you are uploading your property you can choose any of the following labels:
Top ad: give the ability to list your property always higher in its category
Sticky: Allows you always to have your property listed in the first rows of any listing
Hot deal: It should only apply when you have a super deal and your prices are lower than of the current market
Quick sale: It should only apply when you are in emergency to sell your property for various reason and the price is lower that of the current market
IMPORTANT: As you choose your category, Agency/Agent/Developer/Owner you have already some features that apply to your properties.
What pictures shall i upload?
One of the main aspects of sale, – is a high quality image.
Tips:
- All photos should match your headline and description
- It is always better when images are real
- Generic images from the internet repel buyers
- Miscellaneous items at the background are taking attention from your product
- More photos – more prospective buyers are attracted to your product and by the statistics, ads with more that 4 photos get higher responses than ads with only one image.
How do I Price the Property?
When you are going to place the price for sale or rent, we will give you an estimated price. Such price is calculated based on the [Similar characteristics within the Areas and calculates the avg price per Sq.m x your sq.m.]. As an example: Apartment/Agios Athanasios [avg. price calculated by our system EUR2.500] x 85sq.m = 212,500 (without VAT)
Why can’t I see my ad right after posting/placing?
To make sure that ads are safe and appropriate for everyone, all ads go through an approval process. After submitting an Ad you will see it as “Pending…” in your account. Usually it takes about 1 hour. After an ad has been approved, it can be found through the search or in the appropriate category.
Refresh my ads
When the time comes to Refresh your ads, you can do it one by one, or you can choose to update them all. Please note when you update, all the applicable features on each property will be automatically billed and the subscription extended. If you need any changes, please do them before updating your properties.
Why does my ad status say “Sold” when it’s not?
This kind of situation can occur when a complaint has been received about your ad from the users.
For example, a buyer called you:
- And you said that your product was sold
- Your telephone was not available for long period of time
- your telephone is hidden on the website and your email address is incorrect.
- 30 days has passed from the moment of ad publishing
- you upload the property without the consent of the owner.
These are common situations leading to your ad and/or your account being deactivated.
If such a situation took place, please contact us immediately
Best Tips for Purchase
What is a Title deed?
Title deeds are legal documents confirming ownership of property and without them it is very difficult to sell a property or land in Cyprus. Although some improvements have been made in the issuing of title deeds, the backlog of applications means that owners can often wait many years before receiving them.
Step by step before buying a Property.
First, you need to see the Title Deeds. They show the ownership and if the Property has any other changes.
Second, you have to request from the Seller a recent Land Search Report, which shows if anyone else has applied to purchase this Property or if there are any charges.
Thirdly, if it’s a plot or land, you need to confirm the building zone and the density and discuss with your architect if you are able to build what you want.
If you confirm that everything is okay and good to proceed, then you must sign the contract for purchase of property with the Seller.
Then is the Purchaser’s obligation to pay the Stamp Duty, if such is applicable, and register the Contract with the Land Registry in the city where the Property is purchased.
Do I have to pay VAT?
Person who purchases a Property in Cyprus must pay VAT of 19%. However, there are circumstances under which the Purchaser may pay a reduced VAT of 5% or in some circumstances the VAT is not applicable. If you purchase from a legal entity, there are other procedures you need to follow. Please seek legal advice.
Is there any reduction of VAT?
In situations where a person purchases his first Property, the VAT can be reduced to 5% on the first 200sq.m.
How long does it take to transfer the property?
If the property has not been locked, the Seller paid all his obligations and no outstanding duty exists, after depositing the contract and filing all the documents for the transfer of the title, it should take no more than one day.
Do I need a Lawyer?
It is highly advisable to hire a lawyer for such types of transactions, as there might be a lot of different issues that will have to be faced. Also, by hiring a lawyer you minimize a risk of entering into a fraud transaction.
If I am not Cypriot, what shall I take care of first?
If you are not citizen of Cyprus, neither of European Union, prior to any action, you must first obtain a certificate from the Ministry of Internal Affairs that allows you to own Property in Cyprus. If you are female and married to a Cypriot, then such certificate is not required, however if the scenario is opposite such certificate will be a must.